Language skills alone are not enough in today’s competitive market.
A Customer Service Course from Lynden provides your staff with the necessary language, as well as service skills to impress your customers, giving your business the competitive advantage it needs.
The short term courses include specific language to engage with customers in conversation, email, phone as well as through social networks. The courses include training on the most efficient ways to offer help, solicit customer feedback, and participate in conversations about your product or services.
We offer highly competitive prices on an hourly basis. Courses can be taught at our institution, online or in-house. Timetables are flexible so as to accommodate staff and company organisation.
Please contact us for more information.